Automated - Integrated - Scalable
Three essential items you need when confirming appointments: A scalable system, an automated process integrated with your scheduling software. Ultimate has been making appointment reminder software for over a decade. Again, three requirements we have discovered for your positive experience:
(1) Integrated to the customer database
(2) Automated routines, & make the service
(3) Scalable so that any business can afford it.
George DukicIT Director
“Ultimate has been confirming our appointments for years. They have adjusted & customized the software as our needs have changed. One surprise has been how fast they have made these changes when needed.”
George Dukic, IT Director – Chestnut Counseling Services
Deliveries (any items that requires a delivery and acceptance), Professionals (consultants architects attorneys) home sales & service appointments, salons, mechanics HVAC, pool services, financial services and so forth.
More communication creates better customer relationships. Ultimate makes this happen with less investment and employee assistance. Scalable service – Priced for any small company, yet has big business features available.
Our software sends the message to clients, customers, or staff; these reminders are sent by voice (telephone call), text (SMS), by email message. Any message, Any time, Any device!
- Calls appear to come from your office (the text messages can too!)
- Reminders can confirm an appointment
- Reports document the calls, texts, and emails
- Fully automatic or semi-automatic operations
- Personalized messages for one or many offices
- Live calls can be transferred directly to your scheduling manager
Feature set for the medical community:
Automated & Integrated – our software integrates with your scheduling software makes reminders fully or semi-automatic. Send telephone calls, text, and or email reminders out every second or spread them out over time – you set the pace (by spreading them out you can manage live transfers for schedule changes.) More appointments equal more profit.
Maintain security – customer data, so, the application can be in your office on your network. Health Insurance Portability and Accountability Act (HIPAA)
Reminders can include the date, time, office location, and the professional.
Best of all you use the scheduling software you are using now.
Save time – reach hundreds in a timely fashion.
Get results – more appointments or if someone needs to reschedule, get it done now, and replace it with a patient needing help today.
Generate reports – see who confirmed.
Reduce staff turnover – turn the hated routine of reminder calls into valuable employee service.
Send the message in the language best for the patient.